Accessibility statement

Last updated 21 Sept 2026

Canopy Care wants everyone to be able to use this website. It is designed to meet the Web Content Accessibility Guidelines (WCAG) 2.2 level AA.

What we’ve done

  • Every page works with a keyboard alone, with a visible focus indicator and a “skip to content” link
  • Text and background colours meet at least a 4.5:1 contrast ratio
  • Pages use proper landmarks and heading structure for screen readers
  • Forms have visible labels, clear error messages and no time limits
  • Images that carry meaning have text alternatives; decorative images are hidden from screen readers
  • The site respects your “reduce motion” system setting and never auto-plays movement
  • Text can be resized to 200% and the layout still works, including on mobile
  • No information is conveyed by colour alone

Known limitations

  • Some older photographs in our gallery may have generic alternative text; we’re improving these as we review content.
  • Third-party services we link to (e.g. Google Maps, payment pages) are outside our control, though we choose providers with good accessibility support.

Tell us if something doesn’t work

If you find a problem, or need information from this site in another format (large print, plain text email, or a phone call instead of a form), contact us: enquiry@canopycare.uk or 01483 904 954. We aim to respond within 5 working days.

Enforcement

If you contact us about accessibility and aren’t happy with our response, the Equality Advisory and Support Service (EASS) can help: equalityadvisoryservice.com.